There is limited availability to attend the following seminar on conflict resolution, without cost. See the details below and, if you are interested, RSVP by Monday afternoon to Laura Steinbrink at laura [at] clevelandbridgebuilders [dot] org

Understanding, Identifying and Implementing Conflict Management
Strategies
Tuesday, October 11, 2005
8:00am-10:30am, Urban League
of Greater Cleveland (2930 Prospect Avenue)

This interactive and engaging program is presented by Lawrence Katz, CBC,CLC
-Certified Business and Leadership Coach. Conflict is present in all aspects of
our lives. Some people thrive on conflict, whereas others shrink away from it.
No matter what our individual tendencies are we must understand them in order to
interact successfully with others. At our workshop you’ll start by gaining a
basic understanding of the theory of conflict management and strategies for
resolving conflict. The second step and main focus is to learn one’s preferred
strategy for dealing with conflict. This will be done be completing a personal
conflict assessment. The last step is to help participants apply the most
effective strategies in current and future conflict situations. Understanding
and dealing with conflict is among the major concerns of management. The
workshop will prepare you to solve problems by negotiating the issues more
frequently to a win/win conclusion so you can turn conflict into
opportunity!

Location